Website Terms of Use

These terms and conditions (the “Terms”) tell you the terms on which you may make use of the public pages of our websites https://www.acorntravelgroup.com/, https://www.acornadventure.co.uk/, https://www.theschooltravelcompany.com/ and https://acornfamilyholidays.co.uk/ or variations thereof (the “Website”).

Please read these Terms carefully before you start to use the Website. By using the Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use the Website.

The Website is owned and operated by Acorn Travel Group Ltd, a company registered in England and Wales with registered company number 07691077 and registered office address at 22 Worcester Street, Stourbridge, West Midlands, DY8 1AN ("Acorn", “we”, “our”, and “us”).

1. THESE TERMS

1.1 These Terms constitute the agreement between you and us for the use of the public pages of the Website and the content and information provided on them (“Content”).

1.2 We may change these Terms from time to time. Any changes we may make to these Terms in the future will be posted on the Website and, where we feel appropriate and technically and commercially viable, notified to you by email. By continuing to use and access this Website following such changes, you agree to be bound by them. Please review this page frequently to see any updates or changes to these Terms.

1.3 If you commit a breach of these Terms we reserve the right, at our sole discretion, to immediately and without notice suspend or permanently deny your access to all or part of the Website and associated services.

2. THE WEBSITE

2.1 We provide the Website on an "as is" and "as available" basis with all faults. Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the Content on the Website is accurate, complete, or up to date. We do not guarantee that the Website, or any Content, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. You agree that your use of the Website is at your own risk. We will not be liable to you if for any reason any of the Website is unavailable at any time or for any period.

2.2 Unless specifically stated otherwise, any new Content, features, materials, services or software applications introduced shall be subject to these Terms.

2.3 If you choose, or you are provided with a user identification code, password of any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.

2.4 This Website is directed generally to people residing in the United Kingdom. We do not represent that the Content available on or through this Website is appropriate for use or available in other locations.

2.5 You must only visit the Website and use its functionality for the purposes of:

2.5.1 obtaining information and checking the suitability of our services;

2.5.2 submitting an enquiry or reservation request for travel services and activities; or

2.5.3 accessing details of the services that you have purchased, managing your bookings, managing your preferences and accessing support from us.

2.6 You agree that you will only use the Website in a manner consistent with its intended use and these Terms.

3. OUR PRODUCTS AND SERVICES

3.1 The Website provides general information about some of the services that we offer. It also allows you to make enquiries and submit reservation requests.

3.2 Our services are governed by separate terms and conditions, which will be provided to you separately. For more details, please contact us at info@acorntravelgroup.com.

3.3 We also offer an online platform for third-party supplier partners to advertise their services and activities, including availability. We have no responsibility for the content posted by these third party suppliers on their listing, or otherwise on the Website. Where you make an enquiry or reservation request through this online platform, we will forward your enquiry to the third-party supplier to deal with, and we will have no further obligation or responsibility in relation to your enquiry or any subsequent booking which may be made between you and the third-party supplier. Your booking will be governed by the third party supplier’s terms and conditions.

4. YOUR PRIVACY

4.1 Our Privacy Policy will apply to your use of the Website. The Privacy Policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Website, you acknowledge the contents of the Privacy Policy and assure us that all data provided by you is accurate.

5. LAWFUL USE

5.1 You may use this Website only for lawful purposes. You must not use this Website in any way that breaches any applicable local, national or international law or regulation, or in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

5.2 You must not use or attempt to use any automated program (including, without limitation, any spider or other web crawler) to access our system or this Website. You must not use any scraping technology on this Website other than for the purpose of search engine optimisation or directory listing activities.

6. INTELLECTUAL PROPERTY RIGHTS

6.1 The Website and the Content are owned by Acorn or its licensors and are protected by copyright and other applicable intellectual property rights and laws.

6.2 You may download and use the Content for your own personal, non-commercial use provided you do not alter or remove any copyright, trade mark or other proprietary notices.

6.3 You must not use the Content for any business, professional, commercial or other non-personal use without the express prior permission of Acorn. For enquiries and permission requests please contact us.

7. TRADE MARKS

7.1 The Acorn Travel Group name and logo are our trade marks and may not be used in connection with any product or service that is not ours, nor in any manner that is likely to cause confusion, or in any way that may disparage or discredit us.

7.2 Other trade marks or logos that appear on the Website are the property of their respective owners and are likely to be registered trade marks and subject to restrictions as to their use. They must not be used without the express permission of both us and the trade mark owner.

8. DISCLAIMER

8.1 While we take all reasonable care to ensure that the Content which we publish on this Website is as accurate as possible, we cannot promise that it will be complete, accurate and up to date.

8.2 The Content including any opinions on this Website are provided by us for informational purposes only and are subject to change without notice. We are not giving you any advice (investment, legal, financial or otherwise) in respect of any of the information on this Website. You should obtain professional or specialist advice before taking, or refraining from, any action based on any information on this Website. Any reliance that you may place on the information on this Website is at your own risk.

8.3 To the maximum extent permitted by law, we disclaim any and all implied conditions, warranties and representations that this Website and the information and services available through it are of satisfactory quality, accurate, fit for a particular purpose, or non-infringing.

8.4 The Website may include information and materials uploaded by other users of the site, including listings posted by third-party suppliers using our online platform, social media pages, video-sharing sites and bulletin boards. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

9. LIMITATION OF OUR LIABILITY

9.1 The material displayed on our Website is provided without any guarantees, conditions or warranties as to its accuracy.

9.2 As the Website and Content is free to use, we do not accept any liability to you in respect of the Website or the Content (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise).

9.3 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.

10. VIRUSES

10.1 We do not guarantee that the Website will be secure or free from bugs or viruses.

10.2 You are responsible for configuring your information technology, computer programmes and platform in order to access the Website. You should use your own virus protection software.

10.3 You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material or action which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer, database or associated system connected to the Website.

11. THIRD PARTY LINKS

11.1 Where the Website contain links to information, websites and resources provided by third parties, these links are provided for your information only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third-party website does not mean that we endorse that third party’s website, products or services. Your dealings with any third party found on or via the Website is solely between you and the third party with whom you are dealing. Accordingly, you use these services at your own risk and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

12. LINKING TO THIS WEBSITE

12.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

12.2 You must not establish a link to this Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to this Website in any website that is not owned by you.

12.3 We reserve the right to withdraw linking permission without notice.

12.4 If you wish to link to or make any use of content on this Website other than that set out above, please contact info@acorntravelgroup.com.

13. TERMINATION

13.1 You may discontinue use of the Website and associated services at any time. These Terms will continue to apply to any past use by you of the Website.

14. MISCELLANEOUS

14.1 If we do not exercise or enforce any legal right or remedy which may be available to us, this will not be taken to be a formal waiver of our rights.

14.2 If any part of these Terms shall be unlawful or unenforceable for any reason, this shall not affect the remainder of these Terms and that part shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

14.3 All legal notices in relation to the Website or these Terms should be given in writing and addressed to info@acorntravelgroup.com.

15. APPLICABLE LAW

15.1 These Terms are governed by English law and you can bring legal proceedings in respect of the Website in the English courts.

16. CONTACT US

16.1 Questions, comments and requests regarding these Terms should be sent by email to info@acorntravelgroup.com.

Last Updated: August 2024